Job Description

Salary: $62,400 - 112,320 per year Requirements:

• Minimum of 18 months experience in computer/server hardware troubleshooting or related IT fields
• At least 18 months experience in computer layer 1/2 networking including troubleshooting and repair
• Willingness to work a flexible schedule including weekends, nights, and holidays
• Ability to lift and transport materials up to 40 pounds
• Capability to work in constrained or elevated spaces
• Proficiency in bending, lifting, stretching, and reaching
• Capacity to stand and walk for extended periods (up to 8+ hours daily)
• Comfort with ascending and descending ladders, stairs, and gangways
• Experience in industrial environments
• Possession of industry-standard certifications (e.g. CompTIA, CCENT, Network+)
• Knowledge of Linux or analogous operating systems is a plus
• Familiarity with behavioral interviewing and onboarding processes is advantageous

• Execute server rack installations and hardware repairs on various components
• Troubleshoot network issues and respond to operational incidents affecting service availability
• Carry out routine repairs on network, server hardware, and operating systems to support AWS services
• Act as a primary contact for internal and external stakeholders, including engineers and vendors
• Fulfill on-call duties and engage in scheduled maintenance and change management tasks
• Contribute to the enhancement of documentation and processes based on operational issue analysis
• Assist in interviewing, training, and integrating new team members

• AWS
• Cloud
• Hardware
• Support
• Linux
• Network
• Security
• LESS

More:

We are seeking talented individuals to join our vibrant AWS team, where youll play a crucial role in maintaining our global cloud infrastructure. This position involves conducting comprehensive hardware and network diagnostics, engaging in physical repairs, and participating in an on-call rotation. In AWS Infrastructure Services, we are responsible for designing, planning, delivering, and operating all global infrastructure, ensuring consistent operational excellence and security. You will work amidst a diverse group of experts in various fields, contributing to a culture that embraces innovative ideas. We offer a competitive salary with comprehensive benefits, including health insurance, 401(k) matching, and paid time off. Our operations are based in Sparks, NV.

last updated 29 week of 2026

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