We are looking for a qualified, responsible Dental Office Manager who will keep the dental office more efficient and pleasant for patients. You'll ensure excellent customer service and lift administrative and basic dental tasks off the dentist's shoulders. Dental office manager should be well-organized with close attention to detail. You will help us to create and maintain a proper work environment to optimize our organizational effectiveness, communication and safety. Your responsibilities will include scheduling staff, doctors and patients, making office supplies arrangements, greeting patients and providing general administrative support to our employees.
You should have at least 2 years experience of working as a Dental Front Office manager or Dental Office Administrator. We expect you to be familiar with a variety of office software (including email tools, spreadsheets and databases) and to be able to accurately handle administrative duties.
Organize office operations and procedures and schedule staffing & appointments
Manage the office layout, ordering supplies and equipment when needed
Maintain the office condition and arrange necessary repairs
Work together with HR to update and maintain office policies as necessary
Oversee timely AR
Manage office budget, ensure accurate and timely reporting
Organize the on-boarding process for new employees and provide support to patients
Assist staff with typical duties such as maintenance, scheduling, sterilization, patient satisfaction and so on
2+ years experience working as a Dental Office Manager
Good experience with dental office responsibilities, systems and procedures
Good practical experience with office machines
Good familiarity with all insurances including Managed Care/HMO
Strong time management skills and ability to multi-task and prioritize work
Strong organizational, planning and problem solving skills with attention to detail
Excellent written and verbal communication skills, with a creative approach to problems
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