The YWCA Greater Harrisburg has an immediate need for a full time Front Desk Monitor .
The Front Desk Monitor serves as the first point of contact for the emergency shelter and plays a critical role in maintaining a safe, welcoming, and supportive environment. This position is responsible for monitoring reception areas, greeting and assisting visitors, and directing individuals to appropriate staff or resources. The Front Desk Monitor operates a multi-line phone system, managing general inquiries as well as domestic violence and sexual assault hotline calls. In addition, this role monitors and operates security systems—including cameras and controlled-access doors—to help ensure the safety and security of residents, staff, and visitors. Position Details:Why You'll Love Working With Us – Check Out Our Awesome Benefits!
✨ Comprehensive Health Coverage – Medical, dental, and vision plans to keep you healthy
🧠 Employee Assistance Program (EAP) – Because your well-being matters
❤️ Life Insurance – Peace of mind for you and your loved ones
💪 Short & Long-Term Disability – We've got your back when life takes an unexpected turn
💼 Pension Retirement Plan – Start earning a pension after just two short years of service
📈 403(b) Retirement Plan – Begin contributing on day one to secure your financial future
🌴 Generous Paid Time Off – Recharge with paid time off days and sick days
🎉 11 Paid Holidays – Extra time to relax, celebrate, and enjoy what matters most
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