Job Description

Our OBGYN practice is seeking to enhance our clerical staff with the addition of a new full-time member to our dynamic team. The right candidate should possess a desire to provide high-quality customer service with efficiency and compassion. A growth mindset is vital in this position as we all have an opportunity to learn more every day.

Essential Functions:

• Answering phones and assisting patients via our multiphone system.
• Prioritizing tasks in an ever-evolving environment.
• Checking patients in and out and updating demographic information.
• Reviewing provider schedules to identify and correct as appropriate.
• Obtaining insurance benefits for patients and quoting payments due at the time of service.
• Collecting Payments.
• Processing incoming and outgoing referrals.
• Navigating our electronic medical record.
• Processing appointment requests via portal, email, and phone.
• Protecting patient health information.
• Various other tasks as needed to meet the needs of our practice.

Qualifications and Requirements:

• The desire to learn.
• The ability to multitask.
• Excellent attention to detail.
• Great customer service skills.
• Experience with insurance is a plus.
• Prior customer service experience is a must.
• Computer efficiency.
• Prior use of an electronic medical record (especially Athena) is a plus.

Some of the things you can expect once joining our team:

• Paid time off that will increase with tenure.
• Major Federally recognized holidays off with pay.
• A competitive benefits package with optional supplemental benefits.
• Leadership is dedicated to cultivating and maintaining an environment that is positive and fuels growth.
• Opportunities that provide healthy challenges.
• Coworkers push you to succeed.

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