Job Description

Job Title: Patient Service Representative

Location: Southeast Houston (77058)

Industry: Healthcare

Pay: $20 – $24 per hour (based on years of experience)

Job Type: Contract

Benefits: This position is eligible for medical, dental, vision, life insurance and 401k.

About Our Client:

Addison Group is partnering with a busy specialty clinic seeking an experienced Patient Service Representative to support front desk operations. This role is ideal for someone who thrives in a fast-paced, high-volume environment and is comfortable managing patient flow while maintaining excellent customer service.

Job Description:

The Patient Service Representative will be responsible for managing front desk operations, including patient check-in/check-out, scheduling, insurance verification, and registration. This role requires strong organizational skills, reliability, and the ability to handle a high volume of patients daily.

Key Responsibilities:

• Check patients in and out efficiently and accurately.
• Schedule and coordinate patient appointments.
• Verify insurance coverage and update patient information.
• Complete patient registration and maintain accurate records.
• Manage front desk workflow in a high-volume environment (140–180 patients daily across multiple providers) .
• Provide excellent customer service to patients and visitors.
• Work within EMR systems to manage patient data and scheduling.

Qualifications:

• Front desk experience in a high-volume medical setting required.
• Experience with Epic EMR strongly preferred.
• Strong attention to detail and ability to multitask.
• Excellent communication and customer service skills.
• Reliable attendance and punctuality are critical.

Additional Details:

• Schedule: Monday – Friday, 7:30 AM – 5:00 PM
• Work Model: Fully onsite
• Assignment Type: Contract
• Environment: High-volume specialty clinic
• Start Date: ASAP
• Interview Process: Onsite interview

Perks:

• Opportunity to gain experience in a high-volume specialty practice
• Collaborative team environment
• Exposure to orthopedic and pain management workflows
• Free onsite parking

Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.

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