Job Description

• Collaborate with business analysts and developers to understand requirements for the RSD Connect client-facing portal built on Salesforce.
• Analyze functional specifications and user stories to design comprehensive test scenarios and test cases.
• Perform functional testing to validate portal features, including user login, application submission, and workflow processing.
• Conduct regression testing and validate end-to-end user workflows—including license applications, instructor registrations, and capital access pass submissions—to ensure existing functionalities remain unaffected by new enhancements and releases.
• Execute smoke testing to verify system stability before proceeding with detailed testing cycles.
• Validate integration points between Salesforce and external systems to ensure accurate and seamless data exchange.
• Create and maintain detailed test cases, test scripts, and test data aligned with business requirements.
• Identify, document, and track defects using Jira with proper categorization and prioritization, and perform retesting and validation after fixes to ensure issues are resolved without impacting other functionalities.
• Work closely with cross-functional teams to clarify requirements and provide feedback to enhance usability and user experience.
• Participate in Agile ceremonies such as sprint planning, daily stand-ups, and sprint reviews.
• Demonstrate completed functionalities to stakeholders at the end of each sprint and obtain sign-off for deliverables.
• Perform testing of Salesforce automation components, including Apex classes, triggers, workflows, Process Builder, and Flow, to ensure correct business logic execution and system behavior.

Minimum Education Requirement:- This position requires, at a minimum, a bachelor’s degree in computer science, computer information systems, computer technology or a combination of education and experience equating to the U.S. equivalent of a Bachelor’s degree in one of the aforementioned subjects.

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