Service Writer Shottenkirk Honda Decatur Shottenkirk Automotive Group is family-owned and has been in business for over 60 years. We currently operate 27 Automotive Dealerships in 6 states and employ over 2,500 people. We believe culture makes a difference and we strive to build lasting relationships with our employees, customers, and the community. Service Writers are usually the first and last impression a customer has with a shop. They’re the ones who greet customers, listen to the problems a client is having with their vehicles, communicate to the team of automotive technicians what the problem is, and act as the liaison between the shop and the customer every step of the way. Responsibilities: * Meet with customers and determine their needs for repair and/or service of their vehicle issues * Increase customer satisfaction by building customer relations * Maintain the company’s standards for ethical business practices, professional image, orderliness, customer service and good employee and community relations * Monitor the progress of each vehicle throughout the day, and update customers frequently Increase profitability by maximizing sales & executing retail promotions * Oversee technicians working on customers’ vehicles, including their time management/ efficiency, parts ordering, job completion times * Oversee and participate in quality control * Participate in the development and documentation of standard operating procedures as appropriate Requirements: * High school diploma or equivalent * Valid commercial driver’s license & clean driving record * Accredited training in service advisor skills, customer satisfaction and quality control * Automotive service advisor experience * Ability to read, write and speak English fluently * Ability to concentrate and accomplish tasks despite interruptions * Multitasking skills * Proficient use of computers/business machines Shottenkirk Automotive Group is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
...Sr Network Engineer / Architect Chandler, AZ (Hybrid) Lookin for Local/Nearby candidates on W2 Only Required Skills: Proven experience as a network architect or in a similar senior-level network engineering role (7+ years). Designing and...
Concentric Integration, a subsidiary of Baxter & Woodman, Inc.Your future position: Field Support SpecialistLocation: Chicago, ILWhy you should join our team! Why Concentric Integration?At Concentric Integration, both seasoned professionals and recent graduates...
...Intern Software Engineer Salary Range: $19-$24/hr Pixelogic provides a broad range of solutions in the realm of film and TV post-production, localization, and distribution. This position is on the team that develops advanced media services and tools to characterize...
...: Full-time Position Mission As a key contributor to the mission of FOCUS and the FOCUS Mission Foundation, the Senior Grants Manager plays a vital role in winning significant grant program funding in this exciting new area of development at the Focus Mission Foundation...
...Job Summary This is an entry level position that provides administrative and coordination support for multiple projects in the conduct of clinical research projects. This position may assist with study coordination but will not be assigned clinical trials independently...