Job Description

WE ARE CAESARS


At Caesars Entertainment, our Mission, Vision & Values reflect our unique purpose, providing people with possibilities and places to have fun. Our Mission, Vision & Values represent a unifying and inspiring way forward, and all Team Members are expected to uphold them.



Our Mission : “Create the Extraordinary"

Our Vision : “We create spectacular worlds that immerse, inspire and connect you. We don’t perform magic; we create it with excellence.”

Our Values : “Blaze the Trail, Together We Win, All-In on Service”


Our corporate social responsibility framework, People Planet Play, represents our continuous dedication to enhancing economic development, uplifting the wellbeing of our Team Members and their families, and making positive contributions to the communities we operate in.

JOB SUMMARY

The Vertical Transportation Special Projects Manager provides friendly, courteous Family-Style Service to guests while providing technical and management leadership for teams delivering elevator/escalator maintenance and consulting services. They display a strong commitment to customer service through the delivery of our service standards, safety procedures and standard operating procedures. The Vertical Transportation Special Projects Managers duties include overseeing, as an owner’s representative, the maintenance/modernization/installation/improvements of elevators/escalators/moving walkways, acting as a liaison between providers/contractors/consultants and the property to ensure projects are delivered on time and within budget. This role will also oversee our vertical transportation maintenance agreement to ensure all requirements are being met including timely annual testing, 3rd party inspections, escalator clean-downs, preventative maintenance and repairs. This role will not be performing any direct work on vertical transportation equipment but instead will be over seeing schedules, developing modernization priorities, managing budgets and project managing elevator/escalator modernizations, including work by others. Attention to detail, efficiency, and a commitment to providing an excellent guest experience are key aspects of this role.

Beyond day‑to‑day vertical transportation oversight, this role is also responsible for coordinating and managing special projects, developing project scopes, managing timelines, monitoring contractor performance, and ensuring compliance with all applicable codes and safety requirements. They analyze project risks, prepare progress reports, and support strategic planning for long‑term vertical transportation improvements as well as special facilities projects.

HOW YOU WILL CREATE THE EXTRAORDINARY

Technical Operations

• Oversee the performance of routine maintenance and urgent repair work in alignment with established engineering standards and all applicable health and safety regulations. Work to be performed by contracted maintenance providers and/or licensed third parties.
• Determine vertical transportation deficiencies, including poor ride quality and aesthetic upgrades.
• Oversee the full vertical transportation project lifecycle, including bidding, contract development, and construction administration for elevator and escalator upgrades and modernization.
• Coordinate cross-functional teams and supervise contractor performance to ensure quality and compliance
• Lead onsite activities such as surveys, inspections, testing, and equipment evaluations
• Manage budgets, resources, and billing associated with vertical transportation operations and projects
• Prepare detailed reports on equipment condition, maintenance progress, and outstanding deficiencies
• Monitor the effectiveness of servicing and maintenance activities and identify opportunities for improvement
• Maintain accurate and complete records of all maintenance, inspections, and testing
• Prioritize the repair and replacement of fixtures, including operational panels, hall stations, and related components
• Plan, schedule, and track project milestones to ensure timely delivery of vertical transportation initiatives
• Identify project risks and develop mitigation strategies to maintain scope, budget, and schedule integrity
• Coordinate stakeholder communication, providing clear updates on progress, issues, and required decisions
• Manage procurement activities, including vendor selection, proposal review, and equipment delivery logistics
• Lead project close‑out processes, ensuring documentation accuracy, final inspections, and resolution of outstanding items
• Respond to and complete Maximo work orders in a timely and accurate manner
• Provide technical support for events as required
• Project manage special projects that may involve non-vertical transportation equipment including developing scopes, bidding, overseeing contractors, managing budgets and timelines, completing project close-outs, coordinating trades and communicating with key stakeholders.
• Perform other duties as requested.

WHAT YOU WILL NEED

Service, Culture, and Professionalism

• Demonstrate the organization's core values, family-style service philosophy, mission, and vision in alt Uphold and promote a workplace culture grounded in diversity, equity, and inclusion
• Maintain a professional appearance and demeanor throughout the shift
• Follow all safety protocols and immediately report unsafe conditions
• Adhere to lost-and-found procedures and all other departmental policies
• Plan, organize, and complete assigned work efficiently and on schedule
• Take initiative, demonstrate ownership, and proactively assist guests with their needs
• Receive and apply feedback and coaching from supervisors
• Perform additional job-related duties as assigned

TOGETHER WE WIN


We believe in delivering family-style service—an approach that fosters warmth, connection, and a genuine sense of belonging. Our team treats every guest and colleague with the same care and hospitality we would extend to family, creating a welcoming environment built on respect, teamwork, and personalized attention. Whether assisting customers or collaborating with coworkers, we prioritize service that is thoughtful, supportive, and rooted in genuine relationships.



DISCLAIMER


The below statements are intended to describe the general nature and level of work being performed in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the position. The Company reserves the right to make changes to the job description whenever necessary.


As part of the onboarding process for new hires, candidates will be required to complete a background check. In addition, pre-employment drug testing is mandatory for any role operating a motor vehicle (Valet, Bus Drivers, Limo Drivers), Facilities and/or Engineering, Lifeguards, Pilots, Security and Surveillance roles. Pre-employment screenings will be completed prior to an offer being extended, except where applicable law requires that such pre-employment screening may occur post-offer. The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic protected by law.



ADA


Caesars Entertainment will engage in an interactive process and make reasonable accommodations, as required by law, for individuals with disabilities or to accommodate pregnancy, pregnancy-related conditions, or where a conflict exists between the position and an individuals’ religious beliefs or practices.



EQUAL EMPLOYMENT OPPORTUNITY


Caesars Entertainment is an Equal Opportunity Employer. Caesars Entertainment will not discriminate against any employee or applicant based upon a person’s race, color, creed, religion, national origin, sex, marital status, disability, status with regard to public assistance, age, sexual or affectional orientation, gender identity, familial status, ancestry, local human rights commission activity, citizenship, genetic information, protected veteran or military status, or any other protected class.

Job Tags

Contract work, For contractors, Local area, Immediate start, Shift work

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